FAQ

We are located at 8750 Bayview Ave, Unit 3, Richmond Hill, ON L4B 4V9. The closest major intersection is Bayview and Highway 7.

Our clinic is located within the Bayview Glen plaza, which has lots of visitor parking space available.

We accept all major insurance providers including Manulife, Sunlife, Canada Life (Great West), Telus Health, ClaimSecure, Benefit Trust, and Local Union. We also accept Medavie Blue Cross for refugee patients, and Accerta for Healthy Smiles, Ontario Works, and ODSP patients.

We always prioritize patient safety. That is why we are taking strict measures in order to prevent the spread of Covid-19: 

• All staff are provided with appropriate personal protective equipment (PPE)
• Regular hand sanitization and temperature procedures for both staff and patients
• All patients are required to complete Covid-19 forms upon visiting the clinic
• All surfaces are wiped down with disinfectant wipes daily
• Protective barriers installed throughout the clinic
• Masks and physical distancing required in the clinic 

The frequency of dental office visits varies from person to person, based on their individual oral health needs. However, it is generally recommended that the average person sees their dentist every six months. The reason for this is ensuring regular preventative care. Even if you are not in pain or may feel like you don’t have any problems, it is still very important to have regular cleanings and check-ups done. This way, problems will be caught early on, before it could develop into a larger issue. This is not only better for your health, but it is less of a financial burden as well. A simple cavity can be filled for a few hundred dollars but a root canal can cost thousands. This is why it is always better to seek treatment immediately and to not delay if possible.

Your previous medical history can influence what kinds of procedures and medications can be used during your treatment. Because of this, it is very important for the dentist to have a full understanding of the situation before they decide to go ahead with treatment.

For example, some procedures involve surgery, and the surgery may cause bleeding. If you have a condition or are taking medications which reduce your blood’s ability to clot properly, it is very important to know before the surgery begins.

While the average patient won’t need x-rays with every visit, there are specific circumstances where x-rays are absolutely necessary. For example, all new patients must have x-rays done. This is a vital part of developing a treatment plan, and without x-rays, a dentist will not know what work needs to be done. In order to provide the highest possible quality of dental care, new patients must either have x-rays taken during their appointment, or recent x-rays from another clinic must be sent in beforehand.

For patients who have experienced physical trauma, x-rays are also highly necessary as tooth/root fractures, periodontic injuries, or endodontic injuries are not always apparent and will need x-rays to diagnose. These injuries can be very severe, and the dentist must be absolutely sure that there is no obscure or hidden injury that can later develop into a larger problem.

Finally, for patients who have very sensitive or serious conditions, the dentist may require more frequent x-rays in order to monitor the condition. 

While it is commonly understood that x-ray radiation is not good for your health, the dose of radiation you receive from an in-clinic x-ray is far below dangerous levels of exposure. Of course, there are risks associated with x-rays, but the risk of operating on a patient with insufficient information is much greater. This is why dental practices will require x-rays before diagnosis, treatment, or operation. The benefits of having enough information far outweighs the risks that are associated with infrequent x-ray radiation exposure.

There are many choices you make that can either help or hurt your oral health. To maintain good health and oral hygiene, make sure that you:

• Floss every day, making sure to get between each tooth
• Brush twice a day, preferably using fluoride toothpaste
• Having regular dental check-ups and cleanings done
• Having a well-balanced diet, and getting enough vitamins and minerals
• Limit how much sweet, sticky, and acidic foods you eat
• Avoid smoking (and coffee if you want to prevent staining)
• Maintaining good overall health; staying hydrated, sleeping enough, etc.

Whitening, or “bleaching” is a procedure done to lighten the shade of the teeth and give it a brighter color. Various products and chemicals can be used to whiten the teeth, and each have their own benefits and drawbacks.

The main difference between in-clinic whitening and home whitening kits is the strength or dosage of the chemicals used. While dental offices have access to higher strength products, at-home kits will have a significantly lower whitening strength. This is because the bleaching chemicals used for tooth whitening have risks and side effects, and only registered dental hygienists are qualified to use the higher strength products/chemicals.

If you want a brighter, and longer-lasting whitening treatment, you should opt for a professional whitening at a dental clinic rather than an at-home whitening kit.